Net Orbit Help Center - FAQ

Find the answers to frequently asked ordering and technical questions.


  • How do I order Net Orbit online?

    Purchasing online allows you to instantly download after the process is complete. To do so, go to the secure order page. Follow the screens and enter the requested information. We accept VISA, Mastercard, Discover and American Express credit cards and Paypal for online purchases. After your order completes you will immediately receive an email containing a link to download your software and instructions for installation/usage.

  • How secure is the order process?

    All order pages use the latest secured technology certified by Thawte and ScanAlert to ensure 100% secure and confidential buying. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to ensure that it is secured. Click the logo to verify the security.

  • Can I pay via Purchase Order?

    Yes, you can pay via Net 30 day terms by going to the order page and selecting "Purchase Order" as Method of Payment. The next screen will show you the information you need to fax to us in order to start the Purchase Order. Although you receive the software after this process, the purchase order is a commitment to pay via your accounts payable department within 30 days.

  • Do you take orders by phone or mail?

  • What is your privacy policy?

  • Do you provide technical support?

  • Do you provide software updates?


Need help?

Use the support links below for more answers.

Product User Guide

Net Orbit documentation.

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Frequently asked questions.

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Upgrade Your Software

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About Retina-X Studios, LLC

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Net Orbit terms and agreement.

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