Find the answers to frequently asked ordering and technical questions.
How do I order Net Orbit online?
Purchasing online allows you to instantly download after the process is complete. To do so, go to the secure order page. Follow the screens and enter the requested information. We accept VISA, Mastercard, Discover and American Express credit cards and Paypal for online purchases. After your order completes you will immediately receive an email containing a link to download your software and instructions for installation/usage.
How secure is the order process?
All order pages use the latest secured technology certified by Thawte and ScanAlert to ensure 100% secure and confidential buying. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to ensure that it is secured. Click the logo to verify the security.
Can I pay via Purchase Order?
Yes, you can pay via Net 30 day terms by going to the order page and selecting "Purchase Order" as Method of Payment. The next screen will show you the information you need to fax to us in order to start the Purchase Order. Although you receive the software after this process, the purchase order is a commitment to pay via your accounts payable department within 30 days.
Do you take orders by phone or mail?
Do you provide technical support?
Do you provide software updates?
Which versions of Windows is Net Orbit compatible with?
The program is compatible with any 433mhz or greater PC running Windows Vista/7, 8, 8.1 or 10.
Which versions of Mac is Net Orbit compatible with?
Which versions of Android is Net Orbit compatible with?
Does Net Orbit work on my network type?
The software works with any standard TCP/IP Windows® based Network which can be wired or wireless. It is not compatible with thinclients.
Does Net Orbit need to be installed onto every computer in my network?
It is not required to install the software on all computers in your network. The Client Application is installed to each computer you want to monitor. The other non-monitored computers in your network do not interact with Net Orbit in any way.
Are my other software programs compatible with this software?
Will users know they are being monitored by the program?
What User Sees
Does the software show in Add/Remove Programs list?
How does the installation process work?
Use the support links below for more answers.
Product User Guide
Net Orbit documentation.
View User Guide
Frequently asked questions.
Upgrade Your Software
New updates to your product.
View Latest Upgrade
About Retina-X Studios, LLC
Complete company profile.
Policies and Terms of Service
Net Orbit terms and agreement.
Net-Orbit.com Site Map
Site contents and links.